Hello, I'm Grant Mukai

Digital Communications

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Hello, I'm Grant Mukai

My name is Grant Mukai and I am the Senior Digital Communications Manager for Project HOPE in Maryland.

At Project HOPE, I was responsible for leading the transition of our website to a WordPress platform and now manage our online content strategy in order to increase our brand awareness and organic search.

As someone who was challenged with increasing our brand awareness and organic search results, I used Google Analytics, SEMrush and a few other SEO tools to track industry trends and keep up on our peers’ Web activities.

What sets me apart from others in the Web content space is my journalism background. I studied journalism at Boston University before working as a journalist and then going into non-profit work. Working with breaking news and in disaster response are very high-stakes environments with pressing deadlines so I can handle just about any project thrown at me.

Before joining Project HOPE, I worked for the American Political Science Association where I helped manage our association's primary website as well as several WordPress sites devoted to promoting political science and helping the special interest sections organize themselves on the Web. I also served as the primary point of contact for our membership database and assisted my team with our social media and email marketing while providing excellent customer service to our members in English, French and Spanish.

Previously, I worked at both the Georgetown University McDonough School of Business in Washington and iQ Solutions in Rockville, Maryland, creating email newsletters and updating websites. Some of the healthcare agencies I worked for include the Substance Abuse and Mental Health Services Administration (SAMHSA) and the National Institutes of Health (NIH). I have also produced and updated English and Spanish webpages for the National Institutes of Arthritis and Musculoskeletal and Skin Diseases (NIAMS).

I am a proud alumnus of Boston University's College of Communication where I graduated with a Bachelor of Science in Broadcast Journalism and a minor in French Language and Literature.

In my free time, I can be found dancing Lindy Hop, Blues and Brazilian Zouk - three popular styles of social dance.

I hope to hear from you soon!

Sincerely,

Grant Mukai's Signature

Grant Mukai

Contact Details

  • Grant Mukai
  • Washington, District of Columbia, USA
  • 202-656-8317
  • hello@grantmukai.com
  • www.grantmukai.com/usa

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What I Can Do

I enjoy what I do. I am proud of what I do. And I cannot do just half, three-quarters or nine-tenths of something. If I am going to start a project, I finish it.

1. Writing

As a journalism major, I know how to write well for both print and online publications. I have used my writing abilities to report the news and also to promote businesses in the marketing space.

2. Multimedia

In my reporter days, I worked as a television producer and video editor. I created my own stories from start to finish and designed my own special effects.

3. Email

By understanding that email design is not the same as Web design, I am proficient in writing email newsletters. I understand how to organize important information so that everything displays correctly.

4. Web Content Management

After having worked with many different Web content management systems such as WordPress, Drupal and DotNetNuke, I can say that I know how to organize and manage front-end appearances as well as the databases necessary to run the entire site.

5. Web Strategy

Digital strategy is the core of my responsibilities at Project HOPE. My goal is to conceptualize a strategy that brings together our communications, our fundraising efforts and our marketing initiatives to present a united front for our Web presence.

6. Project Management

At my current job, I manage the transition of our website which comprises contract negotiations and working with other departments. I know how to advance projects to meet deadlines and keep everything on track.

My Resume

  • Nine years of communications and marketing experience, six years of Web content experience and five years of journalism experience
  • Experience with three website transitions, leading content strategy and improving organic search results
  • Web content management systems: WordPress, Drupal, DotNetNuke, Timberlake, Higher Logic, Blackbaud Luminate
  • Microsoft Office and Adobe Creative Suite: Photoshop, InDesign, Premiere, After Effects, Audition
  • Email marketing: Constant Contact, MailChimp, GovDelivery
  • Social media marketing: Facebook, Twitter, LinkedIn, Instagram, Hootsuite
  • Web Analytics and SEO: Google Analytics, Google Tag Manager, SEMrush, Heatmaps
  • Team collaboration tools: Microsoft Teams, Microsoft Planner, Sharepoint, Slack, Basecamp
  • Web Technologies: HTML, CSS, PHP, limited JavaScript and jQuery
  • Fluent in English (C1) and French (C1) and working knowledge of Spanish

My Education
2006 - 2010

2006 - 2010

Bachelor of Science - Boston University, College of Communication

Bachelor of Science - Broadcast Journalism
Minor - French Language and Literature

Work Experience
2010 - Present

2018 - 2019

Senior Digital Communications Manager - Project HOPE

Job Functions:

  • Led the website transition to a WordPress platform and managed the project between internal stakeholders and our developer
  • Wrote blogs and press releases for online publication
  • Managed our social media channels and followed media coverage through Cision
  • Currently develop our Web content strategy in relation to our fundraising efforts and communications needs, including our Giving Tuesday efforts
  • Analyze and track our analytics to best leverage our SEO and increase our Web traffic and organic search
  • Lead our homepage strategy through internal tracking metrics and pageviews to determine what stories and elements should appear on the homepage and in what order
  • Present industry and peer research to senior leadership and explain how we can leverage the data with our own analytics to increase our competitive edge
2015 - 2018

Web Services and System Support Specialist - American Political Science Association

Job Functions:

  • Transitioned the association’s main website and launched two news and community sites on WordPress
  • Oversaw and managed the association’s multi-site setup including installing and configuring themes, permissions and server settings
  • Provided photography, edited video clips, news articles and podcasting for PoliticalScienceNow.com
  • Filmed and interviewed journal editors and members for online video clips
  • Designed desktop publishing documents and infographics for conference exhibitors
  • Produced Google Analytics reports with page views and click rates to be considered for the site redesign
  • Designed and sent email marketing newsletters and pulled contact lists using custom criteria
2014 - 2015

Web Designer (contract) - Georgetown University

Job Functions:

  • Designed and developed email marketing templates for the Office of Marketing and Communications
  • Designed printed flyers, posters and Web graphics
  • Managed and organized WordPress and Drupal content
2014 - 2014

Web Producer I (contract) - iQ Solutions

Job Functions:

  • Performed quality control on several websites and product catalog pages for healthcare clients including federal government agencies
  • Edited email marketing content, webpages and PDF documents for Section 508 compliance
  • Updated webpage content and designed Web elements such as buttons and banners
  • Enforced Web standards policies and verified cross-browser compatibility
2012 - 2013

Associate Producer - Wellesley Public Media

Job Functions:

  • Researched, wrote and produced televised news content and conducted interviews for news reports
  • Negotiated press coverage with several media relations teams and organizations
  • Built relationships with residents, government officials and businesses in the community
  • Researched creative ways to showcase the town’s achievements in neighboring towns

Contact Me

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Grant Mukai

hello@grantmukai.com